ikea malm dresser recall how to get refund

IKEA Malm Dresser Recall: How to Get Your Refund

By Michael MooreApril 28, 2026

Have you recently purchased an IKEA MALM dresser and are concerned about the ongoing recall? You're not alone. IKEA has recalled millions of MALM dressers due to tip-over hazards, posing serious risks to children and adults alike. But don't worry, we're here to guide you through the process of getting a refund or a repair kit.

First, let's ensure you have the correct product. The recall affects all MALM chests and dressers taller than 23.5 inches, sold between January 2002 and June 2016. If you own one of these, it's crucial to take action immediately.

Understanding the Recall

The recall was initiated after reports of tip-overs, resulting in injuries and even deaths. IKEA has been working with the U.S. Consumer Product Safety Commission (CPSC) to address this issue and ensure the safety of their customers.

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IKEA has provided two options for affected customers: a refund or a free repair kit. Both options aim to mitigate the tip-over risk and keep your home safe.

Refund Option

If you choose the refund option, IKEA will provide you with a full refund, including all applicable taxes. This is available for both full-price and discounted purchases.

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To receive your refund, you'll need to provide proof of purchase. If you no longer have the receipt, don't worry - IKEA can look up your purchase using your credit card information or your IKEA Family account.

Repair Kit Option

The repair kit consists of wall-anchoring hardware that can be installed to secure the dresser to the wall, preventing tip-overs. This option is ideal if you prefer to keep your MALM dresser but want to ensure its safety.

IKEA will send the repair kit to you for free, along with easy-to-follow instructions. If you're not comfortable installing the kit yourself, IKEA offers in-home installation services for a fee.

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How to Get Your Refund or Repair Kit

IKEA has made the process of getting your refund or repair kit as simple as possible. Here's a step-by-step guide:

1. **Contact IKEA**: Reach out to IKEA's customer service team by phone or online. They'll guide you through the process and answer any questions you may have.

2. **Provide Product Information**: Have your product's dimensions and the model number (found on the assembly instructions or the product label) ready.

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3. **Choose Your Option**: Decide whether you want a refund or a repair kit. If you choose a refund, have your proof of purchase ready. If you can't find it, IKEA can look it up for you.

4. **Receive Your Refund or Repair Kit**: If you chose a refund, IKEA will process it. If you chose a repair kit, they'll send it to you for free.

5. **Install the Repair Kit (if applicable)**: Once you receive the repair kit, follow the instructions to secure your dresser to the wall. If you're not comfortable doing this yourself, consider IKEA's in-home installation service.

Remember, the safety of you and your loved ones is paramount. Don't hesitate to contact IKEA to discuss your options and ensure your MALM dresser is safe. If you're unsure about any part of the process, don't hesitate to ask IKEA's customer service team for assistance.